Active development of tourist infrastructure. The relevance of the problem of classification (categorization) of hotel companies on the basis of standardization standards for the provision of quality services. Requirements for creating hotel categories.
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Dnipropetrovsk National University of Oles Honchar (Ukraine) World experience of categorizing companies in hotel business Borzenkova K.S. Last years the global tourism industry has developed rapidly, which led to the active development of tourism infrastructure, including the hotel sector. Increasing the number of hotel business and their great diversity actualize the problem of classification (categorization) hotel companies based on standardization requirements for providing quality services. Mostly name of the category is indicated by certain characters, the most widespread are: - Stars (Europe, USA, Canada, Australia, China, Japan, Turkey, UAE, India, Thailand); - Diamonds (USA); - Level (Italy, Spain); - Keys (United Kingdom); - Crowns (UK); - Letters (Greece).
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