The manager. Managers job. Critical skills related to managerial competence. The main characteristics of the effective manager. Decision Making Skills. Conflict Management Skills. Flexibility and Creativity.
1. The manager Managers work in an organization. Therefore, before we can identify who managers are, it is important to clarify the term organization. Robbins S.P. (1991) defines an organization as: “a systematic arrangement of people to accomplish some specific purpose”. (1988) proved, a successful manager is not necessary an effective manager.
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