Non-price Competition - Курсовая работа

Tallinn University of Technology School of Economics and Business Administration Department of Finance and Economics Chair of Economic Theory Non-price Competition Petrov Nikita Supervisor: Tatjana Polajeva Tallinn 2014 Table of Contents non price competition advertising Introduction 1. The essence of non-price competition 1.1 Methods of non-price competition 1.2 Forms of manifestation of non-price competition 2. Non-price competition on the example of exclusive company in Saint Petersburg 2.1 ISO9000 Certification Conclusions Refferences Introduction Relevance of the chosen problem is that the market through three mechanisms - competition, supply and demand, pricing - leads the economic system in motion and gives it incentives for further development. Market forces of economic entities to engage in a competitive relationship and constantly supports competition between them. Action market mechanism stimulates entrepreneurs continuously develop new products. Through market pricing mechanism continuously provides business information on changes in the market, the emergence of new conditions, etc. It affects all market participants, forcing weak entrepreneurs and rewarding the strongest using various methods of competition. Competition is effective mechanisms for competition in the market. It acts as a coercive power, forcing entrepreneurs to fight for an increase in return on capital by seeking new forms and methods of production, use of new technologies, new ways of organizing, managing the provision of new services. The purpose of the study - to explore the essence of non-price competition. More effective and more modern form of competition is to fight for the quality of goods offered in the market. Placing on the market of higher quality products or new use-value complicates the response by the competitor, because shaping the quality goes a long cycle, starting with the accumulation of economic, scientific and technical information. As an example, the fact that the well-known Japanese company SONY VCR has been developing simultaneously with 10 competing destinations. Important role of pre-and after-sales service plays for the buyer, because manufacturers need a permanent presence in the area of customer service. Pre-delivery service includes meet the demands of the terms of delivery: reduced regularity, regular deliveries. After-sales service, the creation of various service centers for the product purchased, including the provision of spare parts, repairs, etc. Due to the great influence on the public media, press advertising is the most important method of competitive struggle, because through advertising can be a certain way to form an opinion of consumers about a particular product both for the better and for the worse But the main advantage of non-price competition - this is the minimum cost spent to improve product quality and to create high-quality advertising company requires fewer resources than maintaining exhausting price war The aim of the course work was to study the methods of non-price competition. For this purpose, the disclosure of the following tasks: 1) Consider the theoretical foundations of non-price competition: - The essence of non-price competition; - Product differentiation, its improvement and diversity; - Methods of price competition; 2) To study the features of advertising and packaging, as factors of non-price competition - Features of advertising; - The impact of advertising on sales of products; - Features of the package; - Empirical evidence 1. The essence of non-price competition Non-price competition - competition method, which is based on no price advantage over competitors, and achieve a higher quality, technical level of technological excellence, with greater reliability, longer life and other more sophisticated consumer properties. Mainly improving product quality and conditions for its sale holds Non-price competition. Improved quality can be in two main areas 1) Improving the technical characteristics of the goods; 2) Improving the adaptability to the needs of consumer goods. (service) Non-price competition by improving the quality of products is called competition for the product. This kind of competition is based on the desire to capture some of the industry market through the issuance of new products or service that are either fundamentally different from the old model, or represent its upgraded version. Competition based on improving quality, is contradictory. On the one hand, is a way to improve the quality of hidden price cuts and market expansion on the other - the quality - a subjective assessment, which opens up the possibility of falsification of quality through advertising and beautiful packaging. Non-price competition by improving the marketing of products called competition in sales conditions. This kind of competition is based on improving the service of customer service. Here is the effect on the consumer through advertising improve trade the establish