Evaluating the effectiveness of the transport system in Indonesia - Контрольная работа

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Evaluation of urban public transport system in Indonesia, the possibility of its effective development. Analysis of influence factors by using the Ishikawa Cause and Effect diagram and also the use of Pareto analysis. Using business process reengineering.


Аннотация к работе
Introduction transport indonesia reengineering In a country like Indonesia, it is very essential that its transportation system be very efficient in order to permit economic development. What is required would be to have efficient planning in relation to its transportation system and efficient infrastructure to facilitate efficient transportation which would be capable of sustaining efficient economic growth. In this paper, there will be an analysis of facts within the case study in order to determine the problems being faced as well as to propose solutions and recommendations that could be implemented to enhance the nation’s transportation system. The main issues that within the nation’s urban public transportation system would be analyzed using the Ishikawa Cause and Effect diagram and also the use of Pareto analysis. The likely solutions to problems identified would be proposed using management tools like Total Quality Management and Business Process Reengineering. 1. Key Problems Identified from Case In making an analysis of the given case, it is observed that a number of problems seem to be apparent and these include the presence of an increase in the population of Yogyakarta, and also an increasing private vehicle use and the unsatisfactory state of roads of Yogyakarta which are very congested. The public transportation system is providing bad quality of transportation services that are making people show an interest in using private vehicles. This is contributing to an increase in traffic congestion problems as the increase in the number of vehicles which has the outcome of reducing the capacity of roads in the area. In essence, the problems could be categorized as being management, people, and environment issues. 2. Problem Analysis The analysis of problems would be carried out using the fishbone diagram in order to bring about the Cause and Effect relationships (Ishikawa, 1968). The sole causes of issues are identified and addressed to bring about the possible solution (Hankins, 2001). In essence, the fishbone diagram would be a strategic tool which can provide a very logical method of viewing problems and causes that would create or would contribute to problems (Ishikawa, 1976), (Copi, 1968), (Gregory, 1992). The Pareto Analysis would then be used to determine the primary causes. 2.1 Cause and effect diagram Analysis This framework would be used to make an analysis of cause and effect relationships where there would be link with the facts of the case with the fishbone diagram (Ishikawa, 1990), (Dale, et al. 2007) and (Tague, 2004). The issues that are identified would come within the categories outlined below: · Management Problem · Machine/Service Problem · Other Problems · Policy Problems Outlined below is a figure that exhibits the problems: Figure 1: Cause and effect diagram 2.2 Pareto Analysis This is a statistical tool which helps the process of decision making. In essence, Pareto analysis involves making a selection of a small amount of tasks which are likely to cause an overall effect and is utilized to organize various data that is being collected. The Pareto Principle is also known as the 20/80 rule, that is by carrying out 20% of work, it is so that 80% of the advantage of doing all of the work is capable of being generated. The main problems are bring about by a limited number of key causes, which comprises of 20% and which has the most significant effect on outcome. The management and controlling of these risks would be selected in order to solve 80% of the problem. This sort of technique is such that the causes of the problem would be competing with each other. In essence, this method is used to make an identification of a core category under which main principal causes would come within (Litten, 2013). Outlined below is the Pareto analysis chart for the problems which are identified under various categories that include “Management”, “Machine/Service”, “Other”, and “Policy” in order to make an identification of the main causes. Table 1: Causes and percentage and cumulative frequency In making an analysis of the data contained in the above table, it is observed that root causes of problems within Yogyakarta’s transportation system would stem from the management of the various transportations companies. This is then closely adhered to by machine/service category. 2.3 Analysis of Issues and Causes In looking at the problems as identified by the Pareto analysis, it is apparent that management issues would be the primary causes of problems that are present in the urban public transportation in the city of Yogyakarta. What is apparent here is that various integrated transportation system problems are identified as the sort of problems that have a very significant role when it comes to contributing to a lack of high quality in the providing of public transport in Yogyakarta. The fact is that inefficient management practices and bad structure of the nations public transport system can be la
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